No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. Save your time, use a different app. Been having a major problem with this app since OCT 2021. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Please answer. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. If you have just bought your tickets and aren't seeing them in your account, hang tight! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Checked my account and it's back in there. . Thankfully I checked it first thing this . I have reinstalled the app to see if it was an error in an update. Boooooo Axs. Once your AXS Mobile ID tickets have been released to the app please follow the below steps to view your tickets. Press J to jump to the feed. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. Hi all, just a bit of info in case anyone has a similar issue to me. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Tickets for Wed 22nd March 2023 at The O2 London. I finally gave up on that. So do not buy from them unless you have a printer and are semi computer literate. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. After the concert I ask a staff member what's up, and they say the meet and greet was before. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". We have over 1,000,000 users and companies will listen to us. The next day I got the same email twice simultaneously. 15 plus minutes I had a few performances to list so I went to do it. I have the confirmation email from AXS so I know I'm using the right email. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. USE TICKETS WITH THE APPNo paper required. Created an AXS. They replied that it happens quite often and therefore there should be no need to worry :-). Zero stress. AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,838 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.2 63% 2% 28% Filter Sort: Most relevant Alexia Ramone 1 review US 3 days ago Major Mistake TICKETS On android, goto "Settings" "Apps" or "Manage Apps" tab. This charge is per ticket (s) If you are looking to sell your tickets on their app DONT. Please help! 12 hours ago. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Once there, it was another 40 minute wait (missing one band), before they could get in! Exit outOf the window immediately. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. Front row or on the aisle? So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. Does my friend have to accept each ticket separately? No contact number just an auto chat which is completely useless. Then I heard nothing else from support. I am never and I mean NEVER going to buy from AXSTickets again until they fix this! There could be a delivery delay. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. - AXS Help Centre What do I do if I have not received my tickets in the post? THANK YOU! The first time, was for. Read. We know that fans of live entertainment have been looking for a solution to these issues for a long time. AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! Tbh, it is a great app. ~ from Justuseapp.com NLP analysis of 191,013 combined software reviews. Hour long customer service wait with no live person interaction. I have to go to a game this Saturday hoping that it will work by then. On buying some items, every consumer can just put in a small quantity of money. I have a problem with AXS Tickets Are you having issues? We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. Prendre un ticket (Page La Barque) 2,7 km. find great events near you, buy 100% official tickets, sell your seats if you I received an email back immediately letting me know they received my request. Select the issue you are having below and provide feedback to AXS Tickets. Yep, my account is back to normal now too. Second, AXSTickets doesnt have a history of the event. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. 5. AXS has gone down the hill as soon as they stopped taking calls. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. The gig has not been cancelled we just chose not to go. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. By I have deleted the app from my iphone and re-downloaded it with the same result. I fought the charge on my credit card, and they finally credited me back a full 9 months later. My AXS app is not working!! When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . Even the emails disappeared. Something told me to go on the actual website. DON'T DO IT! I am going to an axs event this afternoon. All Reviews I needed an account. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . Now, tell me why this is happening. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. find great events near you, buy 100% official tickets, sell your seats if you. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. she told me I could not be on Wi-Fi when using the app so she hung up on me. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. As soon as I select buy tickets the next page fails to fully load. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. Axs store currently offers the greatest deals and promotions. I tried buying tickets on the website, got an error with payment. avoid getting your tickets via this app at all costs! Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. They will pursue AXS who in turn, will keep your money. Nope. Solid Gold Turf Club St Paul Minnesota Friday November 26. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. Too bad it makes you give AXSTickets at least one star on the review. So I emailed their support team and I havent revived a response. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. Published by AXS on 2023-02-21. After putting my bank info so that the money would get sent to my account, the next screen said youll be receiving your money in 2-3 business days. Front row or on the aisle? AXSTickets communications are confusing. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. Theres so much to see. Apparently it is actually AXS? Unfortunately when I was looking for tickets (right when the tour was announced), they were the only ones selling them :/ I think Still Woozy hired AXS as the ticketing company for the tour and all the other sites are selling resale tickets. Tickets not showing up in app for event next day. AXS connects fans with the artists and teams they love. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. But wait, theres a phone number in the email you can call for help. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. Must have been a blip. AXS Tickets Reviews. I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. I am going to be extremely upset if I cant go to the TOOL concert. Wondering if they took them off to change dates. Still no success. Many mails, all saying I had to click on "Your events", to get my ticket. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. I cannot Sign in. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. I have an issue with AXS Tickets too. Sports and arena events will usually be the most expensive with the best seating options topping $150. AXS tickets can vary in pricing depending on the size of the venue. Sent to voicemail every time, no calls back. Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. I shall try that on Monday after the show. I show up to the event very early, just in case, and no one at the venue said anything. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. 2. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. Where are my tickets? Even just a lil tickets under revision or similar would be fine. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. Downloaded AXSTickets no tickets. I reached to them through live chat but it's been 20 days and yet no response. Ive asked to speak to managers , and gotten IGNORED. So if you find that your tickets have disappeared it seems there's no need to worry. Hopefully this will save someone from the panic attack I just had over my tickets. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. This is the second time I had to deal with AXS and both times I had bad experience. BUY THE PERFECT TICKETSFront row or on the aisle? They FORCE you to download AXSTickets to get your tickets, regardless of purchase. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. I have lost 8 tickets so far 4 more are today. I bought season tickets for houston livestock show and rodeo to resell. Extremely frustrating. I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. We often link to other websites, but we can't be responsible for their content. It never comes. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. I was not aware I had already completed my purchase and was charged $181. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. I buy tickets on other companies and never have problems like this. Lets try again. So I kept trying and the same thing kept happening. These tickets were EXPENSIVE and a gift for my teen for her birthday. Were you able to fix it? They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. Just buy straight from the venue! stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. NOT RECEIVED MY TICKETS FOR TONIGHT It seems like nothing on AXSTickets worked! The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. Even the emails disappeared. Slow to respond and when they do it has nothing to do with the issue expressed to them. AXS Tickets does not seem legit based on our analysis. Tried it. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. I cannot access the tickets I just bought! Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. Press question mark to learn the rest of the keyboard shortcuts. Does not recognize sign in and unable to change password. 2 x tickets available, good seats in section B2. Tap for tickets to see the artists and teams you love. I constantly had to check everyday because it would log me out everyday. Don't know why it won't work. To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). What fees are there when buying tickets? I can log in on my computer but not on the AXS app on my phone. 39,8 km. AXS Ticketing & Mobile Delivery. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. AXS App: Selling Tickets Share 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. Its all a fan needs, all in one app. Plans can change. But yeah Im NEVER using them again What happened to you? can't go, and more. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. What a waste. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. Also, it is not loading any events. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything.