You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. The 10,000 signature threshold for . Read about our approach to external linking. Your progress has been saved. We are committed to making our website . But as Inside Croydon has reported, there are still many . Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. How to register for my online account You can register at www.croydon.gov.uk/myaccount . To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. Ah that is unless you Births, deaths, marriages and citizenship, comment or object to a planning application. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. 8. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. Because nobody cares. What's the least amount of exercise we can get away with? We are experiencing high volumes of customer contact. No surprise its them idiots Capita running the show. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. You could make it easier for the council to contact you by completing an application for an online account. Call us. For example, choose the 1st, 5th, 15th or 25th of the month for payment. The BBC is not responsible for the content of external sites. More information can be found on Croydon Councils website here. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. Visit the government's website for more information about support for energy bills and the cost of living. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Return to a calculation/claim you have saved. You can check your balance, instalments, payments and view bills online 24 hours a day. Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. If you are emailing us with your change of date then include your name, account number and preferred date. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. giving feedback Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. NEW Help improve this site by Due to this, we will respond to your enquiry within 4 weeks. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. 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In the event of an emergency, the 020 8604 7124 hotline remains available. find out if you're entitled to Income Support, Pension Credit or Tax Credits. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. Some banks and building societiesmay not accept Direct Debit instructions. If youre paying bills via direct debit youre not that poor. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. 3) SlothMove populates your council tax providers. For queries about your Council Tax or business rates bills contact your local council. We will continue to take Debit Debits until you tell us otherwise. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. This will update your details. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. Posted on January 12, 2023 by insidecroydon. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. You have rejected additional cookies. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. Follow us on Flickr; Follow us on Youtube; Our address. Council Tax team. Further details will be. Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. London Borough of Culture 2023. 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. To help us improve GOV.UK, wed like to know more about your visit today. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". You can also choose to wait until September to receive the rebate in this way. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. The scheme was introduced very quickly, leaving councils little time to prepare. Gove's funding increases have come too late to save Croydon. Show Try contact-the-council@croydon.gov.uk email address. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. Hundreds of people descended on . Extra help for residents through new council tax support scheme. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. As part of our user authentication, you will receive a verification code via email, which you must enter. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. Councillor Mark Watson, cabinet member for communities, safety and justice. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. Please note that these messages may come from both the council and our form provider GrantApproval. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. 7. 2) Enter your new and previous postcode. Bernard Weatherill House 8 Mint Walk We are committed to making our website accessible to all visitors. For example, Croydon Council has been given permission to hike council tax bills by 15%. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". Check your bank statement: has the council paid you your 150 Council Tax rebate yet? Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. This service is in scheduled maintenance mode. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. giving feedback Get in touch with us online, by phone or in person. You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Based in Croydon and edited by Steven Downes. Croyctax@croydon.gov.uk. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. If you are a Croydon resident, you will need to set up an account with grantapproval.uk. Please i need help. It will take only 2 minutes to fill in. If agreed the new scheme would start from April 2022. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months Visit the government's website for more information about support for energy bills and the cost of living. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. How to claim your 150 Council Tax rebate to help with rising energy costs. Which seems at odds with reality. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. . I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. Your message wasnt delivered. More details on eligibility can be found on the councils website. Council Tax, get money off your bill The Penn report 2023 . Russian minister laughed at for Ukraine war claims. The council will never call residents to ask for bank details for the rebate. | We provide a large number of services for local people, businesses . Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. This is because will have already had a 150 payment through the Household Support Fund. Call us Lines are open Monday to Friday 9am to 4pm. Council tax is payable on properties that are empty, including second homes. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. The council will never call you and ask you to give them your bank details over the phone or by text. Croydon Council Tax team. You misappropriated the funds for something else by accident 5. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . The second part allows you to make a claim. Payment line:0345 300 0614 (option 3) Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. Under current rules, town halls can only . Sign in or Register a new account to join the discussion. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, Council tax rebate update for residents who dont pay by direct debit, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . NEW Help improve this site by You can get information on their website. The council press office has failed to issue any press release to Inside Croydon on this important matter. This may take two months for those that pay less than 150 but the credit will show as that months entry. The BBC is not responsible for the content of external sites. The council can take action to. Hide, Send feedback directly to the content team using our website feedback form. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. or post a comment below. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! History [ edit] A map showing the wards of Croydon from 2002 to 2018 He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. We are committed to making our website accessible to all visitors. Message us Use our form to send us a message about our services. We've matched the postcode to London Borough of Croydon. Have you received your 150 Council Tax energy rebate yet? As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Email: croyctax@croydon.gov.uk. Council Tax team, Croydon Council To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. For queries . Unless hes on a promise and has to apply for payment of his wages via a website. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. Sometimes we may call or text you. If you wish to simply change the date of your Direct Debit, contact us. Revised, or reduced? your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. Croydon CR0 1EA Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. Find out about your responsibilities relating to council tax as a landlord. Applications for the scheme are now closed. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. The councils online form should take around 10 minutes to complete. Start a new calculation/claim. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. How much is your council tax increasing by?