studentuniverse refund policy studentuniverse refund policy

This deposit is non-refundable unless your tour is cancelled by us. StudentUniverse assumes no liability for the acts of the service provider in refusing service. We offer exclusive student flight discounts that can't be found anywhere else and offer steeper flight and travel deals when we know students want to travel. If you cant answer your phone anytime, it may be better to DM us so that you wont miss our messaging back (please note, we still may not be able to respond right away). At this time, many (although not all) airlines have issued a waiver for a free change for any travel in March or April. Airlines can deny boarding without the proper identification. To the extent of any inconsistency between a travel service providers terms and conditions and the terms and conditions set out herein, the travel service providers terms and conditions shall prevail, save to the extent that any provision in the travel service providers terms and conditions is deemed to be invalid or unenforceable. Many of the flights and flight-inclusive holidays on StudentUniverse.co.uk are financially protected by the ATOL scheme (under Flight Centre (UK) Limiteds ATOL number 4267). This table is for informational purposes only. Studentuniverse Refund Policy Promo Code You may check the link for Studentuniverse Refund Policy Promo Code. Standards and ratings may vary between countries, as well as between providers. Please ask us to confirm what protection may apply to your booking. A package arranged by us will be a First, visit the link for Studentuniverse Refund Policy Coupon Code. Prices are not subject to increase after you make full payment, except for charges resulting from increases in government-imposed taxes or fees. Please understand we are working as hard as we can to help everyone. Reviews. DONT BUY REFUND POLICIES. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Beginning January 26, 2021, all travelers entering the USincluding US citizenswill be required to provide proof of a negative COVID test taken within 3 days prior to your flight. Student Travel Deals - Free Membership | StudentUniverse You also can't split it between multiple flights. Where the combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018 ("Package Travel Regulations") you will benefit from all EU rights applying to packages. studentuniverse.co.uk/students/package-travel-rights, studentuniverse.co.uk/students/privacy-notice, ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. It is entirely at the airlines discretion to provide you with a seat on a later flight. Booking Conditions - StudentUniverse We may check your student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. Many airlines are updating their policies regarding travel credit use deadlines. A change to your student status will not impact your credit. Change rules and fees can vary tremendously. We exercise care in the selection of reputable travel service providers but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties. Please only contact us if your flight is within the next 48 hours, so that we can help those with urgent needs first. We attempt to present the best airfare available in the market, but sometimes (unfortunately) we don't win. If you would like to book a stopover for your flight, you will need to contact us directly to speak with an agent. . Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. The airline will determine eligibility requirements for your companion prior to your purchase. The Foreign and Commonwealth Travel Advice Unit may have issued information about your travel destination. Yes, and this depends on the airline's policy. Change penalties will be listed underneath your itinerary under 'Change & Cancel.'. Good. Log in to your account on our website and go to My Wallet to view your credit. However, many times the airline shown on your ticket is not the airline you booked your ticket with, or your ticket may have had multiple airlines. A flight disappearing from your account typically means that the airline has cancelled it. Have a look and see if there is one that works for you! Prices are per person and inclusive of tax unless otherwise indicated. Where we incur any liability for a travel service provider change or cancellation fee for any booking which you change, you agree to compensate us for the amount of that fee. On occasion, refunds of payments for these services are justified, pertaining to non-use, equipment failure, or related reason. Sound good? It is your responsibility to ensure you have the proper visas/documents. Maybe. Please see your booking confirmation email for details of your booking provider and confirmation reference. For many airlines, the credit is good through December 31, 2020. However, you can use a debit or credit card with a billing address outside the United States and Canada for all purchases. Details of these rights are published at EU airports and are also available from your airline. For countries allowing international visitors, the vast majority are requiring a Covid test (taken within a few days before your trip) to travel. Travel & Covid-19: Everything you need to know. To access our student deals all you need to do is sign up for a FREE membership so we can verify your student status. How were working to help you during COVID-19 and your FAQs answered: Your StudentUniverse reservation number (typically 6 letters), A phone number where you can be reached at any time (we have agents working 24hrs a day all over the world), If you are ok with canceling for future credit per the airlines policy let us know and well just take care of it and let you know when its done. You will need to input your traveling companions' details before entering your credit card information. It is your responsibility to ensure you have valid travel insurance that covers and is appropriate for your needs. Change penalties will be listed underneath your itinerary under 'Change & Cancel.' If you already flew the outbound portion of the flight, the credit will be for about half, or the amount of the return portion of the flight. Some bookings and other products and services made available by StudentUniverse are subject to additional terms and conditions disclosed to the buyer during the order process. Payment by you at the time of placing an order does not automatically mean your booking is confirmed. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. Get Studentuniverse Refund Policy Promo Code from this link and save money on your next purchase. The credit will be for the remaining amount of your ticket. Am I eligible to purchase a ticket? In the event that payment has been made to StudentUniverse by credit card, you agree that you will not seek to charge back your payment to StudentUniverse. We recommend you continue to watch your airlines specific policy and encourage you to reach out to them and ask them to extend the deadline if needed. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. The construction, validity, and performance of these Terms and any disputes between the parties shall be governed by and construed according to the laws of the Commonwealth of Massachusetts, without giving effect to its conflicts of law principles, and any federal laws applicable therein. Eligibility, Joining, and Website Information, Itineraries with more than 2 destinations. If you need information regarding visa and other travel document requirements for your trip please let us know. You authorise us to charge all amounts payable by you in relation to the services provided to the card designated by you. Please note, you may not meet the eligibility requirements and may be required to obtain a visa. If we can't resolve your complaint, go to abta.com to use ABTA's simple procedure. When booking with one of our consultants, please let them know your frequent flyer membership details (or other applicable loyalty program details) for inclusion in your booking. Which I did and I saw 38 kg at first, then at the last minute 0 bag allowance. StudentUniverse and/or its partners have the right to check a users student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these travel service providers. If you have purchased a return flight, multi-stop or round the world flight and you do not check in on a confirmed flight, the airline will register you as a no show and your tickets on your subsequent flights will be cancelled by the airline. If you want to cancel or change your flight and you know and agree to your airline's policy, you can do so yourself by going to the "My Trips" page and following the prompts. In each case above, a service will be deemed to have been provided to you with reasonable skill and care if it complies with the locally enforced regulations of the country in which it is performed, or, in the absence of locally enforced regulations, if the service is delivered in a reasonable manner given locally accepted standards and practices. These hotels will be clearly marked and confirmation of the discount possibility will be included in the booking confirmation email. Please understand that travel service providers may not be able to accommodate every request. Please reconfirm your flights at least 24 hours prior to departure. Such terms and conditions may be disclosed by use of hypertext links. Generally, we will only disclose your personal information to these overseas recipients in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. Please see the chart below to see if your flight is eligible for these rewards. (Opt out at any time). Coronavirus FAQ | StudentUniverse Please allow adequate time to obtain any such advice or documents. All prices are subject to availability and can be withdrawn or varied without notice. Your legal rights in connection with the provision of individual services and third party arranged packages are against the specific provider and are not against us, except to the extent a problem is caused by fault on our part. You can also update your email address to a more permanent one on your account any time. However, StudentUniverse and its affiliates, parent company, employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns do not own or operate any entity that provides goods and services for your travel, including, without limitation, lodging facilities, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. If the credit card information is passed through to the travel services provider and you seek to charge back your payment from the provider, you agree to indemnify StudentUniverse against this chargeback from the provider, including without limitation any air debit memos charged to StudentUniverse. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. We have unique discounts available for students and anyone under 30. In addition, and without limitation, StudentUniverse is not responsible for, and need not make any reimbursement or refund for, any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services if resulting from acts of God, force majeure, illness, disease, pandemic, quarantine, acts of war or civil unrest, insurrection or revolt, embargoes, blockades, boycotts, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, weather conditions, sanitary conditions, lack of medical care, mechanical or other failure of airplanes or other means of transportation, any failure of any transportation mechanism to arrive or depart on time, or any other matter not within StudentUniverses direct control. We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside the UK. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. To confirm your travel arrangements you may be required to pay a deposit per person. Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. StudentUniverse enables the instant booking and payment (full or 10% deposit) of travel accommodation through our website (/hotels) and those of our affiliate sites. In the event of schedule changes, failure to reconfirm any sector of your itinerary may result in you needing to purchase a new flight. Take advantage of our promo codes and special offers to save even more. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges the airline imposes for this reason, nor the full loss of value in your ticket. Transport and accommodation providers have differing cancellation policies and rules. Some products and benefits are restricted to enrolled students and faculty members at accredited colleges or universities and youth 16-25 years old only, others are not, please see https://www.studentuniverse.com/about-us/booking-terms-conditions. At this time, airlines have stopped issuing refunds to focus on customer service and protecting passengers. Travel documents may be subject to certain conditions and/or restrictions such as, but not limited to, being nonrefundable, non-date-changeable, and subject to cancellation and/or amendment fees. Please note that carriers may be subject to change. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). StudentUniverse: Cheap Student Flights, Hotels & Travel Deals StudentUniverse has negotiated with more than 220 airlines from Air Canada to WestJet to American Airlines and more. However, a travel ban DOES NOT mean that you are automatically eligible for a refund. In some cases, where neither we nor the travel service provider are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the travel services you have bought or a suitable alternative (at no extra cost to you). If you would like us to petition to the airline for a special request, we will advocate on your behalf. comments . If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. Give us a call back when you're ready to rebook. To find the change rules for your flight ticket, look under the My Trips section of your account. Are the prices I see on your site in U.S. your hotelier) and your travel consultant as soon as possible who will endeavour to put things right. Airlines have been updating their policies regularly as the situation is changing. You acknowledge that we deal with thousands of travel service providers around the world (some of which are very small operations or are located in countries with laws, and/or in regions with technology, which may not be advanced as those existing in the UK). If you book a package which does not include flights, our ABTA membership means that we provide financial protection for your money. We will advise you of the amount of the deposit and date for final payment at the time of your booking. You may cancel your travel arrangements at any time, however please note that certain travel arrangements may be non-refundable. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. The name on the credit card can be different than the name of the traveler. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. We cannot guarantee that the travel service provider will credit you with point for your booking. If your search has some of these special fares available it will be messaged in the search results. All airline tickets must be issued in the name of the passport/photo identity holder. Vote. Once you call, you can leave your number for a call back when we get to your place in line. On the ticket, they have a link to go to the website of the airline. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. When emailing us, make sure you include the invoice numbers of everyone in your party. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. You are responsible to the accommodation provider for payment of the remaining owed balance, together with any charges for additional services subsequently contracted and, where applicable, any service charges or tax. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your package travel arrangement. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. Studentuniverse Reviews | Read Customer Service Reviews of You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. However, reimbursement by an airline of the cost of a flight that forms part of a package does not automatically entitle you to a refund of your entire package travel arrangement cost from us. When you book with us we will look after you until you arrive home safely from your travels. If we have arranged a package for you and you are prevented from taking your travel arrangements you may make a request to transfer those arrangements to another individual.